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SHIPPING & DELIVERY POLICY

2.1 Delivery Coverage

We deliver across India through our trusted logistics partners.
International shipping may be introduced soon — updates will be reflected on our website.

2.2 Processing Time

  • Orders are typically processed within 1–5 business days.

  • Custom/prescription lenses may require additional 2–10 business days.

2.3 Delivery Time

  • Metro cities: 3–5 business days

  • Non-metro areas: 5–9 business days

  • Remote or special zones may take longer.

2.4 Shipping Charges

  • Free shipping on all prepaid orders above ₹499.

  • A nominal delivery fee may apply for smaller orders.

  • Express delivery (if available) will incur additional charges.

2.5 Tracking Orders

Once shipped, you’ll receive an email/SMS with your tracking number and courier partner link to track your order.

2.6 Delays

Eyeland is not liable for delivery delays due to:

  • Natural calamities or unforeseen disruptions

  • Courier issues or incorrect shipping details provided by customers

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